Skip to main content
Skip table of contents

Starter's Guide to e-lines

Start using e-lines to receive video calls.

What are e-lines?

An e-line is a personal and dedicated link that enables your team to receive video, audio, or chat calls from any online channel.

Similar to an email address or phone line, your unique e-line address can ring your pc, laptop, or mobile device as soon as someone online enters the address in a browser or clicks in the link from anywhere on the web. It’s the fastest way to connect and the simplest way to engage.


In order to receive calls on the browser you need to:

You can share your call link by embedding it on an image, text, by creating a QR code in Campaign Management or with the 11Sight Buttons.

You can find your call links in several locations:

The Profile Button on your Profile Page

The Short URLs in Campaign Management

Trackers in Campaign Management

  • You can create Trackers and share them as one time links or embed them in your e-buttons.

Embeddable e-buttons in Campaign Management

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.