An e-line is a personal and dedicated link that enables your team to receive video, audio, or chat calls from any online channel.
Similar to an email address or phone line, your unique e-line address can ring your pc, laptop, or mobile device as soon as someone online enters the address in a browser or clicks in the link from anywhere on the web. It’s the fastest way to connect and the simplest way to engage.
In order to receive calls on the browser you need to:
enable “Receive calls on browser” from Settings > e-Line Settings > e-line Configuration > Check “Receive calls on browser” > Save.
You can share your call link by embedding it on an image, text, by creating a QR code in the Trackers Tab in your settings or with the 11Sight Buttons.
Find and create call links
You can find your call links in several locations: