Using Trackers with a Short URL

  • Navigate to Campaign Management > Trackers on the side menu.

  • You can create a tracker for your call links where you can track how many times each link was clicked on.

  • You will see the tracker name on your incoming call screen and call details. We also provide you a list of your tracker usage on your welcome page.

  • To create a tracker; simply type in a tracker id, which can be any text you want and add an optional description.

  • To use the tracker you created, select a domain prefix and we will automatically give you the links in the table below.

  • You can choose to use a “Call URL” for direct video calls or “Profile URL” to show your 11Sight profile page before a call.

  • You can embed the trackers into your buttons. To find out how see Step 4 here.