Button Types

Calls a single user.

Can be a button on a web page, a simple URL, or QR code.

Button can expand for caller to choose video, audio, or chat.

You can forward a direct line to another direct line.

When a new user is added, a direct line is automatically created for them.

Calls multiple direct lines at the same time.

Looks like a direct line button to the end user.

Can expand to allow a caller to choose video, audio, or chat.

A forwarding line can be forwarded to multiple direct lines.

To learn how to configure forwards click here.

Expands into multiple options like departments, people etc. to choose from.

Each option can either be a direct line or a forwarding line that calls multiple people.

Each option expands to allow the caller to choose video, audio, or chat.

To learn how to create one click here.

A direct line which is always “unavailable”, – i.e. it is never answered.

Does not call anybody.

Callers see a pre-recorded video and/or text message.

Can be used for advertisements, custom messages.