Skip to main content
Skip table of contents

Statistics and Performance Tracking

  • On the side menu, navigate to Reporting > Statistics.

  • On the top left, you will see the Call Distribution of your organization’s total calls by user.

  • On the top right, you will see the Total Duration Distribution of your organization's calls by user.

  • You can see an Hourly Distribution of the incoming and answered calls, which will update as you adjust the dates from the filter.

  • You will also see a per-user table which shows the performance of each user.

  • You can filter according to date and export a report.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.