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How to View User Call and Meeting History

Step 1

  • On the side menu, navigate to Reporting > User History.

  • Select a user from the dropdown list to see their call and meeting history.

Step 2

  • Click on more on a call or meeting to access more information on it, such as chat history and recordings.

  • To view all the information for a call or meeting on a new page click on See Full Details.

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