When you first download and open 11Sight on your Android device you will see alerts requesting access to your camera, microphone and photos.
If you click deny you will see photos access alert the next time you login. When you start a new call, you will see alerts asking for access to your camera and microphone. You can click allow or manage these permissions at any time in your Android settings.
To access settings simply go to Apps, Application Manager and then select 11Sight.
When making a call in your Chrome browser on your Android device make sure to allow 11Sight to access the camera and the microphone.
To manage your 11Sight permissions simply go to Chrome’s Settings menu, Site Settings and then select app.11sight.com.
To make sure Chrome has the necessary permissions, simply go to Settings on your device and then go to Apps – Application Manager. Select Chrome and make sure it has permission to access camera, microphone and storage as well as the notifications.
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.