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How to Record and Download Your Calls

Learn how to record calls and download call recordings.

Step 1

On the side menu, navigate to Settings > e-Line Configurations.

Step 2

In the Record Calls section, select a recording type and Save Changes.

Every call you receive in this user will be automatically recorded.

Step 3

You can find the call recording

  • after the call in the chat history

  • in the call’s details under History

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