How to Record and Download Your Calls
Learn how to record calls and download call recordings.
https://youtu.be/6BcRdGC7hRMStep 1
On the side menu, navigate to Settings > e-Line Configurations.
![](../__attachments/1736895/Settings%20-%20e-Line%20Configurations.png?inst-v=7700c079-7d02-4b91-a18f-1281ec6ef20f)
Step 2
In the Record Calls section, select a recording type and Save Changes.
Every call you receive in this user will be automatically recorded.
![](../__attachments/1736895/Settings%20-%20e-Line%20Configurations%20-%20Automatic%20Recording.png?inst-v=7700c079-7d02-4b91-a18f-1281ec6ef20f)
Step 3
You can find the call recording
after the call in the chat history
in the call’s details under History
![](../__attachments/1736895/Call%20Recording%20-%20Post%20Call.png?inst-v=7700c079-7d02-4b91-a18f-1281ec6ef20f)
![](../__attachments/1736895/History%20-%20Details.png?inst-v=7700c079-7d02-4b91-a18f-1281ec6ef20f)