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What Are the System Requirements?

For e-Lines

11Sight native applications and web application works on most of the computers, mobile devices and browsers that have access to a camera and a microphone. In case we can’t access or find a camera and microphone, our system falls back to a text only session, ensuring a communication is established.

Supported Operating Systems for Making Calls

  • Apple macOS

  • Microsoft Windows 10 and up

  • Android 9.0 and up

  • iOS 15 and up

Supported Operating Systems for Answering Calls

  • Apple macOS

  • Microsoft Windows 10 and up

  • Android 9.0 and up (only through the 11Sight app)

  • iOS 15 and up (only through the 11Sight app)

Supported Browsers

Platform Specific Functionality

  1. Desktop sharing is available on: Chrome and Firefox (both on MacOS and Windows, it is not available on mobile browsers)
    iOS App

  2. Desktop call receiving is available on: 11Sight web application on Chrome, Safari, Firefox and Opera by keeping a dedicated tab open (both on MacOS and Windows, doesn’t work on mobile browsers)
    You can also download our Chrome extension to get notified with a system notification.

  3. Automatic Call Recording: In calls that are answered on Chrome, full video/audio call recording is available. In calls that are answered on iOS and Android apps, audio call recording is available.

  4. 11Sight video calls cannot be established on certain networks due to blocked ports.
    Some network administrators block access to VoIP ports. In these cases, the user should connect to another network or contact their network administrator.  Please click here for more information.

  5. QR Codes/SMS Applications: Some QR Code scanners and SMS reading applications open the link in their application which only have limited browser capabilities. In some of those cases, 11Sight video calls will not work and we will ask the person to copy a link and open it in a supported browser.

For e-Rooms

Supported Operating Systems

  • Apple macOS

  • Microsoft Windows 10 and up

  • Android 9.0 and up

  • iOS 14 and up

Supported Browsers

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