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How to Troubleshoot Permissions on Computer Browsers

On Chrome

  • When making or answering an 11Sight call in your Chrome browser on your computer make sure to click allow to let 11Sight access your camera and microphone.

Step 2

  • To manage permissions for 11Sight simply type “chrome://settings/content/all” into the address bar and click Enter.

  • Then search for 11Sight.

  • Click on the arrow next to http://vmeet.11sight.com and app.11sight.com to edit their permissions.

Step 3

On Safari

  • When making or answering an 11Sight call in your Safari browser on your computer make sure to click allow to let 11Sight access your camera and microphone.

Step 2

  • You can also manage your Safari permissions by going to Safari Settings for app.11sight.com.

Step 3

  • You can manage Camera, Microphone and Screen Sharing settings for 11Sight here.

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