11Sight Help Center 📲 e-lines e-line Customization Current: How to Set a Greeting Message How to Set a Greeting Message https://youtu.be/LuEs2i038LU Step 1On the side menu, navigate to Settings > e-Line Settings > Greetings.You will see 2 different Greetings; “Available Hours” and “Unavailable Hours”.Available Hours greeting will be shown to the caller when you miss or reject a call.Unavailable Hours greeting will be shown to the caller when they call you during your unavailable hours. Step 2Click Edit to enabling editing mode.You will see 3 different options:Text message: Callers will see a text message.Custom Video: You will have the options to Upload a video from your device or Record a new video.Youtube Video: Callers will see a YouTube video with the ID you define. Copy and paste only the video ID part of the link. For example:YouTube video link: https://www.youtube.com/watch?v=x859vceIDQY Video ID part of this link is: x859vceIDQY Step 3After making the desired changes check the boxes for the options you would like to display in the greeting message and click Save Changes. Step 4Your callers will see a screen like this.Test it here! ×